Definitions

Client: Any professional or natural person capable under Articles 1123 and following of the Civil Code, or any legal entity, who visits the Website subject to these general terms and conditions.

Services: https://parc-national-esem.be/ provides the following to Users:

Content: All elements that constitute the information on the Website, including texts, images, and videos.

Client Information: Hereinafter referred to as “Information(s),” representing all personal data that may be held by https://parc-national-esem.be/ for account management, customer relationship management, order management, and for analysis and statistical purposes.

User: Internet user who connects to and uses the aforementioned website.

Personal Information: “Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (Article 4 of Law No. 78-17 of 6 January 1978).

The terms “personal data,” “data subject,” “processor,” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679).

1. Presentation of the Website

Under Article 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, the website users of https://parc-national-esem.be/ are informed of the identity of the different parties involved in the creation and maintenance of the Website:

Owner: ASBL Bureau de Projet du Parc national ESEM – VAT Number: 0779.348.478 – 1, Route de Dailly, 5660 Couvin

Publication Manager: Bureau de Projet du Parc national ESEM – info@parc-national-esem.be
The publication manager may be a natural or legal person.

Webmaster: Jean Christophe Croquet – digital@parc-national-esem.be

Hosting Provider: Reed Boulevard Audent 18, 6000 Charleroi, Belgium

2. General Conditions of Use of the Website and Services

The Website constitutes an intellectual work protected under the provisions of the Intellectual Property Code and applicable international regulations.

The Client may not in any way reuse, transfer, or exploit for their own benefit any or all elements or works of the Website.

Use of the Website implies full and unconditional acceptance of the general terms and conditions of use described below. These terms may be modified or supplemented at any time, and users of https://parc-national-esem.be/ are therefore invited to consult them regularly.

The Website is generally accessible at all times. However, https://parc-national-esem.be/ may interrupt access for technical maintenance, and will strive to notify users in advance of the dates and times of such interventions.

The Website is regularly updated by https://parc-national-esem.be/. Likewise, the legal notices may be modified at any time; they are nonetheless binding on the user, who is encouraged to review them as often as possible.

3. Description of Services Provided

The website https://parc-national-esem.be/ aims to provide information regarding all company activities.

https://parc-national-esem.be/ strives to provide the most accurate information possible on the website. However, it cannot be held responsible for omissions, inaccuracies, or delays in updates, whether due to its own actions or those of third-party partners providing information.

All information on the website is given for informational purposes and may change. Information on the website is not exhaustive and is provided subject to modifications since it was posted.

4. Contractual Limitations on Technical Data

The Website uses JavaScript technology.

The Website cannot be held responsible for material damages related to its use. Users agree to access the Website using up-to-date equipment, free of viruses, and with a current browser.

The Website is hosted within the European Union in compliance with the GDPR (Regulation No. 2016-679).

The goal is to provide services ensuring the best possible accessibility. The host guarantees 24/7 service continuity but reserves the right to interrupt hosting for minimal durations for maintenance, infrastructure improvements, failures, or unusually high traffic.

https://parc-national-esem.be/ and the host cannot be held responsible for Internet network malfunctions, telephone line issues, or IT and telephony hardware problems that may impede server access.

5. Intellectual Property and Counterfeiting

https://parc-national-esem.be/ owns all intellectual property rights for elements on the Website, including texts, images, graphics, logos, videos, icons, and sounds.

Any reproduction, representation, modification, publication, or adaptation of all or part of the Website elements, by any means or process, is prohibited without prior written authorization from https://parc-national-esem.be/.

Unauthorized exploitation of the Website or its elements will be considered counterfeiting and prosecuted under Articles L.335-2 and following of the Intellectual Property Code.

6. Limitation of Liability

https://parc-national-esem.be/ acts as the Website publisher and is responsible for the accuracy and quality of the Content published.

It cannot be held responsible for direct or indirect damage to user equipment when accessing the Website, whether due to non-compliant equipment or bugs/incompatibilities.

Indirect damages (e.g., loss of business opportunities) resulting from Website use are also excluded from liability.

Interactive areas (e.g., contact space) are available to users. https://parc-national-esem.be/ reserves the right to remove content violating Belgian law, particularly data protection rules, and may hold users legally responsible for offensive, racist, defamatory, or pornographic messages.

7. Management of Personal Data

Clients are informed of regulations concerning marketing communications, the Digital Economy Law of 21 June 2014, the French Data Protection Act of 6 August 2004, and GDPR (Regulation No. 2016-679).

7.1 Data Collection Controllers

For personal data collected during account creation and website use, the data controller is: Bureau de Projet du Parc national ESEM.

As a data controller, https://parc-national-esem.be/ complies with applicable legal requirements, ensures proper purposes, provides complete user information, and maintains accurate records.

All reasonable steps are taken to ensure the accuracy and relevance of personal data.

7.2 Purpose of Collected Data

Data may be used to:

  • Facilitate website navigation, manage services/orders, billing, and order history.
  • Prevent fraud (spam, hacking, etc.) including IP address and hashed passwords.
  • Improve website navigation.
  • Conduct optional satisfaction surveys (email).
  • Execute communication campaigns (SMS, email).

Data are not sold and are used only as needed or for statistical/analytical purposes.

7.3 Rights of Access, Rectification, and Opposition

Users have rights under GDPR: access, rectification, update, completion, erasure, consent withdrawal, processing limitation, opposition, data portability, and post-mortem data directives.

Users can contact:
info@parc-national-esem.be
1 Route de Dailly, 5660 Couvin
with a copy of ID for requests.

7.4 Non-Disclosure of Personal Data

Data will not be transferred outside the EU without prior notice. Subcontractors must provide sufficient guarantees under GDPR.

https://parc-national-esem.be/ implements all necessary security precautions and does not collect sensitive data. Personal data may be processed by subsidiaries or service providers solely to fulfill the policy purposes.

8. Incident Notification

No Internet transmission or electronic storage method is fully secure. In case of a breach, users will be informed and advised of corrective measures, in compliance with national and European legal obligations.

Personal data are never published, transferred, or sold without user consent, except in case of company acquisition, under strict confidentiality obligations.

Security

The Website uses protected networks, firewalls, and passwords to safeguard personal and health data. Reasonable measures are taken to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction.

9. Hyperlinks, Cookies, and Internet Tags

The Website contains authorized hyperlinks to other sites but cannot verify their content and assumes no liability.

Users accept cookie use unless they disable them, which may limit access or functionality.

9.1 Cookies

Cookies are small information files stored on user devices. They help improve navigation and service provision. Users can configure browsers to accept or reject cookies.

Social media cookies (Twitter, Facebook, LinkedIn, Google Plus) are placed only with user consent. Users can withdraw consent at any time.

9.2 Internet Tags

The Website may use internet tags (tracking pixels) for analytics, sometimes stored outside the EU. Tags allow tracking website use and visitor responses.

External providers may gather analytics data and produce reports for https://parc-national-esem.be/.

10. Applicable Law and Jurisdiction

Any dispute regarding the use of https://parc-national-esem.be/ is subject to Belgian law.

Except where prohibited by law, exclusive jurisdiction is granted to the competent courts of Brussels.